Glitch Nearly Costs Cancer Patient Her Coverage

LAS VEGAS - Chemotherapy isn't fun, but Linda Singer sees the bright side in everything. After beating lung cancer, she's now battling pancreatic cancer.

"When I wake up in the morning, and I open my eyes, I just say, ‘Thank you God for letting me have another day.' That's all you can do," she said.

Recently, she thought her time would be cut short. Linda's husband of 43 years, Terry Singer, was forced into early retirement after her second diagnosis. They lost their insurance and had to go on COBRA.

"Honestly without insurance, we're talking in excess of six thousand dollars a month in medical bills," Terry said. "I had to do whatever sacrifice to keep her covered."

He went without coverage to keep her insured. He always paid on time, but a computer glitch threw everything into chaos.

His computer payment didn't go through on the insurance provider's end, because the company experienced a flaw in its system. Even though Terry brought it to the company's attention in a timely manner, the company canceled Linda's insurance anyway.

"They go, ‘It's tough. You can't do anything about it,'" Terry recalled.

Unwilling to take no for an answer, he turned to 8 on Your Side. 8 on Your Side went to the insurance company and asked them to reconsider, since it was a mistake on their end. They listened. Linda got her coverage back and never missed a treatment.

"We were lucky we called Channel 8," Terry said.

Now, Linda can continue fighting her cancer with all she's got and keep laughter in the air even in the dreariest of places.

If you have a problem you want investigated, contact 8 on Your Side at 702-650-1907.


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