Build-A-Bear stores around the nation and in Las Vegas are overwhelmed with crowds following a promotion that offered customers the chance to pay their age in exchange for a stuffed toy.
Under the promotion, a customer could get a stuffed toy up to $29.
At the Downtown Summerlin store, a security guard estimated, there were around 1,300 customers in line, at one point. The store did give out vouchers for $15 and asked those customers to come back another day.
Some customers have complained there was no plan to deal with the overwhelming response to the popular promotion.
The promotion has ended and some stores had to close out of safety concerns, the company wrote on Facebook and Twitter.
**Urgent Alert:— Build-A-Bear Workshop (@buildabear) July 12, 2018
Per local authorities, we cannot accept additional Guests at our locations due to crowd safety concerns. We have closed lines in our stores. We understand some Guests are disappointed and we will reach out directly as soon as possible. https://t.co/aSFfPCcfsG pic.twitter.com/WZJ53tOAEH
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