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Uber responds to driver's racist remark against Las Vegas woman

LAS VEGAS - A Las Vegas valley woman says she experienced a vulgar display of racism from an Uber driver.

She claims the driver called her a racial slur and canceled her ride earlier this weekend. 8 News Now did confirm the incident with the ride-sharing app.

Taniesha Travis doesn't want to show her face but she wants to share her story. The Las Vegas mother doesn't have a car so she uses Uber every day. Saturday was no different.

"I was grocery shopping at Smiths," she said. "I requested an Uber XL. It was only me and my daughter."

Travis says she was paired with an Uber driver named Michael. She says at 6:42 p.m. he sent her this message in the app calling her a racial slur.

"Great. another. n*****  from Smith's buying groceries for 6 kids, said f off n***** and cancelled the ride."

"I don't even have a picture on the app. So, he's basically just profiling by the name," Travis said.

She reported the incident to Uber and is corresponding with their customer support team. Sunday evening, the ride-share company confirmed the ride, and issued this statement to 8 News Now:

"This is beyond offensive and has no place in society. The driver has been removed from the app."

Andrew Hasbun, senior communications associate, Uber

Although the situation was a low blow, Travis still holds her head high and hopes that what happened to her will empower others to not stay silent.

"Unfortunately some people are naive that stuff like this does happen. Speak up if anything like this happens to anybody else."

Uber adds that its community guidelines outline a zero tolerance policy for all discriminations.


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